PM Books
Deploy Empathy by Michele Hansen book cover
4.6
(234 reviews)
$29
Buy on Amazon
Published 2021
156 pages
Geocodio
ISBN
978-1736781104

Overview

Michele Hansen provides a compassionate approach to customer interviews that builds trust and uncovers deeper insights.

Key Takeaways

  • Empathetic interview techniques
  • Building customer trust
  • Active listening skills
  • Uncovering hidden needs

Who Should Read This Book?

Product ManagersUX ResearchersCustomer Success

Why Read Deploy Empathy?

Deploy Empathy is widely regarded as essential reading in the product discovery & researchspace for product managers. Michele Hansen's insights have helped thousands of product professionals improve their craft and deliver better products.

Whether you're an aspiring product manager looking to break into the field or an experienced PM seeking to deepen your expertise in product discovery & research, this book provides practical frameworks and real-world examples that you can apply immediately.

With 234 reviews and an average rating of 4.6 out of 5, Deploy Empathy has proven its value to the product management community. Join the thousands of professionals who have benefited from this essential resource.

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