
HIGH_DENSITY_DATA
FILE_REF: 166 // VERIFIED_ENTRY
ENTRY_DATE2021_01_01
Deploy Empathy
01_ABSTRACT_SYNOPSIS
Michele Hansen provides a compassionate approach to customer interviews that builds trust and uncovers deeper insights.
02_INDEX_NODES
- Empathetic interview techniquesP.042
- Building customer trustP.084
- Active listening skillsP.126
- Uncovering hidden needsP.168
PUBLICATION_DATE2021
ISBN_RECORD978-1736781104
PAGES156_UNITS
LANGUAGEENGLISH
LEVELALL
RECORDS_ID166
FILE_SIZE7.8_MB_RAW
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