The Service Startup
HIGH_DENSITY_DATA
FILE_REF: 164 // VERIFIED_ENTRY
ENTRY_DATE2014_01_01

The Service Startup

Primary_AuthorTenny Pinheiro
Subject_DomainProduct Design & UX
Critical_Rating
4.2
star

01_ABSTRACT_SYNOPSIS

Learn how to apply design thinking and lean startup principles to service design and customer experience.

02_INDEX_NODES

  • Service design principlesP.042
  • Design thinking + LeanP.084
  • Customer journey mappingP.126
  • Service blueprintsP.168
PUBLICATION_DATE2014
ISBN_RECORD978-1478367468
PAGES254_UNITS
LANGUAGEENGLISH
LEVELINTERMEDIATE
RECORDS_ID164
FILE_SIZE12.7_MB_RAW
STATUSAVAILABLE

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