The Service Startup

Overview

Learn how to apply design thinking and lean startup principles to service design and customer experience.

Key Takeaways

• Service design principles
• Design thinking + Lean
• Customer journey mapping
• Service blueprints

Who Should Read This Book?

Why Read The Service Startup?

The Service Startup is widely regarded as essential reading in the product design & uxspace for product managers. Tenny Pinheiro's insights have helped thousands of product professionals improve their craft and deliver better products.

Whether you're an aspiring product manager looking to break into the field or an experienced PM seeking to deepen your expertise in product design & ux, this book provides practical frameworks and real-world examples that you can apply immediately.

With 145 reviews and an average rating of 4.2 out of 5, The Service Startup has proven its value to the product management community. Join the thousands of professionals who have benefited from this essential resource.