HIGH_DENSITY_DATA
FILE_REF: 164 // VERIFIED_ENTRY
ENTRY_DATE2014_01_01
The Service Startup
01_ABSTRACT_SYNOPSIS
Learn how to apply design thinking and lean startup principles to service design and customer experience.
02_INDEX_NODES
- Service design principlesP.042
- Design thinking + LeanP.084
- Customer journey mappingP.126
- Service blueprintsP.168
PUBLICATION_DATE2014
ISBN_RECORD978-1478367468
PAGES254_UNITS
LANGUAGEENGLISH
LEVELINTERMEDIATE
RECORDS_ID164
FILE_SIZE12.7_MB_RAW
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