HIGH_DENSITY_DATA
FILE_REF: leadership-built-for-people // VERIFIED_ENTRY
ENTRY_DATE2023_01_01
Built for People
01_ABSTRACT_SYNOPSIS
Built for People applies product management principles to internal systems, services, and employee experience design. Jessica Zwaan and Lars Schmidt show how teams can use customer empathy, experimentation, and product operating habits to improve the systems employees rely on every day. It stands out for leaders who want to bring stronger product thinking into people operations, internal tooling, and cross-functional organizational design.
02_INDEX_NODES
- How product principles can improve employee-facing systems and servicesP.042
- Ways to apply discovery and experimentation to internal tools and workflowsP.084
- Why employee experience benefits from the same rigor as customer experienceP.126
- A better operating model for cross-functional work between product and people teamsP.168
PUBLICATION_DATE2023
ISBN_RECORD978-1119875581
PAGES304_UNITS
LANGUAGEENGLISH
LEVELINTERMEDIATE
RECORDS_IDleadership-built-for-people
FILE_SIZE15.2_MB_RAW
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