
HIGH_DENSITY_DATA
FILE_REF: 16a // VERIFIED_ENTRY
ENTRY_DATE2016_01_01
Never Split the Difference
01_ABSTRACT_SYNOPSIS
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals. Never Split the Difference takes you inside the world of high-stakes negotiations.
02_INDEX_NODES
- Tactical empathy in negotiationsP.042
- Mirroring and labeling techniquesP.084
- The accusation auditP.126
- Getting to "that's right" not "you're right"P.168
PUBLICATION_DATE2016
ISBN_RECORD978-0062407801
PAGES288_UNITS
LANGUAGEENGLISH
LEVELALL
RECORDS_ID16a
FILE_SIZE14.4_MB_RAW
STATUSAVAILABLE
03_ASSOCIATED_DISCIPLINES
Editorial_Note
Why this book matters
Ideal for PMs operating in high-stakes tradeoffs with design, engineering, and commercial teams. It offers tactical negotiation patterns for scope, prioritization, and conflict resolution.
Use this book as a reading hub
Branch into adjacent guides, author pages, and category pages from here.
Editorial_Method
How this book page is curated
PM Books Directory exists to help product managers find high-signal books faster. We prioritize practical usefulness, durable ideas, and clear guidance on who each book is for.
We organize pages using topic relevance, reader fit, durable frameworks, and practical usefulness rather than pure popularity alone.
Read the editorial policy

