Never Split the Difference

Overview

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals. Never Split the Difference takes you inside the world of high-stakes negotiations.

Key Takeaways

• Tactical empathy in negotiations
• Mirroring and labeling techniques
• The accusation audit
• Getting to "that's right" not "you're right"

Who Should Read This Book?

Why Read Never Split the Difference?

Never Split the Difference is widely regarded as essential reading in the product leadershipspace for product managers. Chris Voss's insights have helped thousands of product professionals improve their craft and deliver better products.

Whether you're an aspiring product manager looking to break into the field or an experienced PM seeking to deepen your expertise in product leadership, this book provides practical frameworks and real-world examples that you can apply immediately.

With 8,234 reviews and an average rating of 4.8 out of 5, Never Split the Difference has proven its value to the product management community. Join the thousands of professionals who have benefited from this essential resource.